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Privacy Policy
Oakley Home Furniture Privacy Policy
Effective Date: 21 June 2024
Last Updated: 21 June 2024
At Oakley Home Furniture, we are committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how Oakley Home Furniture, a trading name of ADNANTAJ LTD, collects, uses, stores, and protects your personal information when you visit our website or purchase products from us.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. About Us
Oakley Home Furniture is a trading name of ADNANTAJ LTD, registered in England and Wales.
Company Registration Number: 15944959
Registered Office and warehouse Address:
173 Western Way
Basingstoke RG22 6EY,
United Kingdom
Contact Information:
Phone: +44 7459 307856
Email: contact@oakleyhomefurniture.co.uk
Website: https://oakleyhomefurniture.co.uk
If you have any questions about this Privacy Policy or your personal data, please contact us using the information above.
2. Information We Collect
We may collect personal information when you browse our website, place an order, contact us, or interact with our services.
Personal Information You Provide
This may include:
- Full name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment information
- Order history
- Customer service communications
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Website usage data
- Pages visited and browsing activity
- Cookie and analytics data
3. How We Use Your Information
We use your personal information to:
Process Orders
- Process payments
- Arrange shipping and delivery
- Send order confirmations and updates
Customer Support
- Respond to questions and requests
- Resolve disputes or complaints
- Provide after-sales service
Improve Website Experience
- Analyse website traffic
- Improve website performance and functionality
- Personalise user experience
Marketing Communications
If you opt in, we may send promotional emails about products, offers, or updates.
You can unsubscribe from marketing communications at any time.
Legal & Fraud Prevention
We may use personal data to:
- Prevent fraud and unauthorised transactions
- Comply with legal obligations
- Enforce our policies and terms
4. Legal Basis for Processing (UK GDPR)
Under the UK General Data Protection Regulation (UK GDPR), we process personal information based on:
Contractual Necessity
To fulfil orders and provide products or services you request.
Legal Obligation
To comply with tax, accounting, consumer protection, and legal requirements.
Legitimate Interests
To improve website security, prevent fraud, and enhance customer experience.
Consent
For optional marketing communications and cookies where required.
5. Sharing Your Information
We do not sell your personal information.
We may share personal data with trusted third parties only where necessary.
Service Providers
We may share information with providers that help us operate our business, including:
- Payment processors
- Delivery and courier companies
- Website hosting providers
- Email communication services
- Analytics and advertising platforms
These providers may only use information necessary to perform services on our behalf.
Legal Requirements
We may disclose information if required by law or to:
- Comply with legal obligations
- Prevent fraud or unlawful activity
- Protect our business, customers, or rights
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and user experience.
Cookies help us:
- Remember preferences
- Improve website performance
- Analyse visitor behaviour
- Enhance security
You may disable cookies through your browser settings; however, some website features may not function properly.
For more information, please see our Cookie Policy.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete information.
Right to Erasure
Request deletion of personal information where legally applicable.
Right to Restrict Processing
Ask us to limit how we process your information.
Right to Object
Object to certain uses of your personal information.
Right to Data Portability
Request transfer of your data in a structured electronic format.
To exercise these rights, contact us at:
Email: contact@oakleyhomefurniture.co.uk
We may request identity verification before processing requests.
8. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil orders
- Meet legal obligations
- Resolve disputes
- Maintain accounting and tax records
Where no longer required, personal information is securely deleted.
9. Data Security
We implement appropriate technical and organisational measures to protect personal data against:
- Unauthorised access
- Misuse
- Loss
- Alteration
- Disclosure
However, while we strive to protect your information, no online system is completely secure.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage users to review their privacy policies separately.
11. Children's Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised Last Updated Date.
We recommend reviewing this policy periodically.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Oakley Home Furniture
A trading name of ADNANTAJ LTD
Registered Office and warehouse Address:
173 Western Way
Basingstoke RG22 6EY,
United Kingdom
Phone: +44 7459 307856
Email: contact@oakleyhomefurniture.co.uk
Website: https://oakleyhomefurniture.co.uk
Company Registration Number: 15944959
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